Two Videos with My Awesome Team
We just got a super cool studio setup in our office and have been working on audio and video for our upcoming launch of WebDesign.com University and we recorded two videos today. This one is our Happy Thanksgiving one (bloopers at the end) …. This one is a teaser video about our upcoming blockbuster theme…
The Snowball of Innovation
This week we had an extended conference call with our team to discuss our upcoming projects and ventures and near the end we took some time to look back at how different projects (themes in particular) have influenced later feature innovations in our business. It was fun to review the last year or so and…
Take Risks or Swallow Regret
I recently reflected on all the numerous benefits I’ve received as a result of starting my first blog and wrote a post on WebDesign.com about it titled Taking the Risk of Blogging. I’ve often thought that there are many more talented and more skilled people than me in my field and business. But I think…
Gravity Forms: One Awesome WordPress Form Plugin
Using web forms on your website or even blog is critical to being able to use it as a sales tool for your business. Without fail, every site we launch typically has at least one form — a contact form. But with our business, we use forms to better understand what our customers want. So…
Solving Your Own Problems With the 30-Minute Rule
I have a problem as a leader: I’m a firefigher. When someone comes to me with a problem, I want to put out their fire at that very instant for them. My first instinct is to offer solutions, remedies, and fixes. It’s a tendency and habit I’ve had my whole career (even before running my…
6 Reasons I Love Living in Oklahoma
I’ve had the good fortune of traveling to different parts of the U.S. in the last couple of years, and even though I love visiting new places and basking in the beautiful weather of L.A., gorgeous scenery of Seattle, or awesome urban feel of downtown Chicago, I find myself being increasingly thankful for living in…
On Professionalism and Ever-Shaping Culture
I shared this post with our iThemes/WebDesign.com team today …. and as always I want to share things I encounter in the adventures of being an entrepreneur, manager, and leader. As a side note, we’ve tried to blend and balance professionalism with a fun atmosphere. And we’re still working on it as a 1.5 year…
Fun Times at Dallas WordCamp 2009
The iThemes team has been on two roadtrips and every time it’s a blast. I’m very thankful to be a part of and lead a passionate team of people who love what they do and enjoy life together! This latest trip was to Dallas WordCamp 2009. Chris Jean and I have been twice now. It…
What Kind of Customer Service Do I Want?
Ronald van Weerd, our amazing support forum moderator, and I were talking about our customer support at iThemes today and he really got me thinking about customer service when he asked me, “When the roles are reversed, what kind of customer service do you expect?” It reminded me of my experiences of the last week…
Why Google Should Matter To Your Small Business
We’ll be elaborating on these things once we launch WebDesign.com, but in the meantime, here are my rough draft thoughts on why Google should matter to your small business — even if you’re a one-man/woman shop! People are looking for the products and services you offer … online! Are you being found? Watch the video…